What is DID Routing ?
DID Routing is a vibrant feature of Convoque Call Center Solutions, as it
gives you the flexibility to route your DID Call as required with just a few clicks. Calls can be a route to Pre
Defined IVRS, Direct to Campaigns / Extension / Mobile / Extension Group / Mobile Group or a prior Voice Message
to Campaigns / Extension / Mobile/ Extension Group / Mobile Group where an extension or Mobile Group given to
route calls based on Ring all or Hunting Sequence.