Inset IVR Solutions application provides pre-recorded voice responses for appropriate situations, keypad signal logic, access to relevant data, and the ability to record voice input for later handling. Using computer telephony Integration (CTI), IVR applications can hand off a call to a human being who can view data related to the caller at a display, and systems allow callers to access information without human intervention.
Integrated IVR / ACD Software
Multiple IVR Scripts
IVR Software Development Libraries
Call Monitoring and Recording
Message Forwarding
Multiple Telephone Line Support
Multiple Voicemail Boxes
Automated outbound call system
Text to Speech
Multi-Language support(English /Hindi)
ANI: (Automatic Number Identification)
DNIS: (Dialed number identification service)
Is your company tired of being bombarded with calls? Do you want to cut down the number of emails you receive? Implementing an IVR system can help in handling these issues. If your company has an IVR system, customer service representatives can concentrate on solving customers’ queries instead of taking incoming calls. One of the benefits of IVR is the ability to make your company appear more professional. We are also IVR provider services across India and a particular city, Delhi. When a customer calls your company, instead of hearing a busy signal, their call is directed to an IVR system. This enables them to leave a message without ringing off the hook. Plus, this way, you can screen the call, deciding whether it should be answered or not.
